Maybe your process is broken, or you're trying to figure out which software is right for your business.
Possibly there's an area in your business that's falling short, like our client who couldn't understand why his resort wasn't close to being ready to open with the season about to begin. After a full day on-site interviewing staff and exploring the setup we identified multiple areas for improvement and, working with the on-site manager, made some changes on the spot. After a detailed review with the resort owner the rest of our recommendations were deployed, allowing a new path to be set and streamlined processes implemented.
Maybe you have an issue with employee morale related to your business processes. This was the case of another client. After interviews with the staff, and a company-wide meeting including the owner, we identified the issues. The result was a documented process that was accepted by all and implemented.
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